Clear & Fair Terms

Terms of Service
Simple & Transparent

Clear terms that protect both parties while ensuring your success. Performance-based pricing means we only win when you win.

Last updated: January 15, 2024

5-Minute Setup

Quick integration with immediate results

Performance-Based Pricing

You only pay when we deliver results

30-Day Money Back

Full refund if not satisfied

Enterprise Security

Encryption at rest/in transit and data protection

1. Acceptance of Terms

By accessing and using 1Capture's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

Our performance-based pricing model means we only succeed when you do. This creates a partnership approach where your success is our primary objective.

2. Description of Services

1Capture provides SaaS trial conversion optimization through:

GPT-5 powered conversion optimization
Smart payment pre-authorization via Stripe
Real-time analytics and attribution tracking
Trial page creation and optimization tools
Revenue multiplication consulting and support

Our service is designed to help SaaS companies achieve significant increases in trial-to-paid conversion rates, as demonstrated by our client VoiceDrop's 375% revenue increase.

3. Performance-Based Pricing

Our unique pricing model aligns our success with yours:

Base Platform Fee: $299/month for platform access and support Performance Fee: 3-5% of additional revenue captured through our optimization

Key principles:

No performance fee if conversion rates don't improve
Performance fee only applies to incremental revenue gains
30-day money-back guarantee if not satisfied
Transparent calculation and reporting of all fees
Option to cancel anytime with 30-day notice

This model ensures we're incentivized to deliver real results, not just software access.

4. Payment Processing & Security

Payment Security:

All payments processed through Stripe (we never store card data)
PCI DSS compliant payment handling
OAuth 2.0 integration with minimal permissions
Encrypted transmission of all payment data

Billing:

Monthly billing for base platform fee
Performance fees calculated and billed monthly
Detailed invoicing with transparent breakdowns
Multiple payment methods accepted through Stripe

5. Data Protection & Privacy

We take data protection seriously:

Data Collection:

Only collect data necessary for service optimization
Visitor behavior and conversion analytics
Payment processing data (handled by Stripe)
Account and usage information

Data Protection:

AES-256 encryption at rest and TLS 1.3 in transit
Regular security audits and penetration testing
GDPR and CCPA compliant data handling
Right to data export and deletion
90-day data retention policy (configurable)

Data Usage:

Used solely for your conversion optimization
Aggregated (anonymized) data may be used for platform improvements
Never sold or shared with third parties
Clear opt-out mechanisms for all data collection

6. Limitation of Liability

Service Guarantees:

99.9% uptime SLA with service credits for downtime
30-day money-back guarantee for platform fees
Performance fee only charged on measurable revenue increases

Liability Limitations:

Our liability is limited to fees paid in the preceding 12 months
We are not liable for indirect, incidental, or consequential damages
Force majeure events (natural disasters, etc.) exempt from liability
Your use of the service is at your own risk

Results Disclaimer:

While we've helped clients like VoiceDrop achieve 375% revenue increases, individual results may vary
Performance depends on factors including traffic quality, product-market fit, and implementation
We provide tools and optimization; success requires proper utilization

7. Termination & Cancellation

Cancellation Rights:

Cancel anytime with 30-day written notice
Immediate cancellation available with mutual agreement
No cancellation fees or penalties
Data export available for 90 days post-cancellation

Service Termination:

We may terminate for non-payment after 30-day notice
Immediate termination for fraud or terms violations
Termination for cause requires written notice and opportunity to cure
All data will be securely deleted per our retention policy

Post-Termination:

Access to analytics data for 90 days
Performance optimizations remain active during transition period
Assistance with data export and service migration

8. Changes to Terms

Terms Updates:

Material changes require 30-day advance notice
Minor updates (corrections, clarifications) take effect immediately
Continued use after notice period constitutes acceptance
Right to terminate if you disagree with material changes

Notification:

Email notification to your account email address
In-app notifications for significant changes
Updated terms posted on our website with effective date
Version history available upon request

9. Contact & Legal

Legal Entity: 1Capture, Inc. Incorporated in Delaware, USA

Contact Information: Email: legal@1capture.io Support: success@1capture.io Address: [Legal address on file]

Governing Law:

These terms are governed by Delaware state law
Disputes resolved through binding arbitration
Class action waiver applies
1-year limitation period for claims

Questions about these terms? Contact our legal team at legal@1capture.io

Questions About Our Terms?

Our legal team is here to help clarify any questions about our terms, performance-based pricing, or data protection policies.

Legal Questions

Contract terms, liability, data protection

Email Legal Team

General Support

Pricing, features, implementation help

Contact Support

Ready to Start Your Revenue Transformation?

Join VoiceDrop and hundreds of SaaS companies using 1Capture's performance-based revenue multiplication platform.

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Performance-based pricing
30-day money-back guarantee