1Capture vs ProfitWell Retain (2025): Pricing, Reviews, and the Best Alternative | 1Capture Comparisons

This page is independent editorial content and is not affiliated with ProfitWell Retain or Paddle. All facts about ProfitWell Retain are sourced and linked. Opinions are clearly labeled.

TL;DR Verdict

If you need specialized failed payment recovery and churn reduction for existing subscription businesses, ProfitWell Retain (now part of Paddle) offers targeted dunning management capabilities.
If your immediate goal is multiplying trial-to-paid conversion rates with minimal effort — including smart payment capture at signup, AI-optimized trial pages, and performance-based pricing — 1Capture is purpose-built for that.

Ready to 3.7x your trial conversions? 5 min setup • No credit card • 3.7x avg revenue increase

Pricing at a Glance (Sourced)

ProfitWell Retain's Pricing Model: Part of Paddle's platform pricing

ProfitWell Retain is now integrated into Paddle's overall platform offering:

Paddle Standard: 5% + $0.50 per transaction (includes basic retain features)
Paddle Pro: Custom pricing with advanced retain capabilities
Enterprise: Custom pricing for large-scale churn prevention

What's Included in Retain:

Failed payment recovery campaigns
Churn prevention workflows
Customer win-back campaigns
Advanced dunning management
Retention analytics and reporting

Sources:

Paddle Pricing
Last verified: 2025-01-02

Note: Since ProfitWell's acquisition by Paddle in 2022, Retain is bundled with Paddle's Merchant of Record services.

What ProfitWell Retain Is (Facts)

ProfitWell Retain was a specialized churn reduction and failed payment recovery platform that was acquired by Paddle in 2022. It now operates as part of Paddle's retention and dunning management capabilities, focusing on reducing involuntary churn and recovering failed payments.

Key offerings:

Failed payment recovery automation
Churn prevention campaigns
Customer retention workflows
Advanced dunning management
Retention analytics and insights
Integration with subscription billing platforms

Sources:

Paddle Retain Features
ProfitWell acquisition announcement (2022)

Feature Comparison (Facts + Sources)

Capability	1Capture	ProfitWell Retain	Notes	Source
Failed Payment Recovery	Not our focus	Yes	Retain's core offering for recovering failed payments	https://paddle.com/features/retain
Trial Payment Capture at Signup (Pre-Auth)	Yes	No	1Capture prevents failed payments; Retain recovers them after they occur	https://1capture.io/features/payment-capture
AI-Powered Conversion Optimization	Yes	No	1Capture generates and tests trial page variants; Retain focuses on retention post-signup	https://1capture.io/features/ai-optimization
Analytics Focused on Trial → Paid	Yes	Retention analytics	1Capture specializes in trial conversion; Retain focuses on churn prevention	https://paddle.com/features/retain
Setup Time to First Optimized Trial	~5 minutes	Weeks to months	Depends on existing subscription infrastructure integration	https://1capture.io/how-it-works
Pricing Model Alignment	Performance-based	Transaction-based (via Paddle)	Different timing and cost structures	https://1capture.io/pricing
Dunning Management	N/A	Yes	Automated retry campaigns and customer communication	https://paddle.com/features/retain
Churn Reduction Campaigns	N/A	Yes	Automated win-back and retention campaigns	https://paddle.com/features/retain

Notes:

Features marked as N/A indicate they're outside 1Capture's core focus area
ProfitWell Retain now operates as part of Paddle's integrated platform

What Users Say (Reviews)

Positive Feedback:

"ProfitWell Retain helped us recover significant revenue from failed payments" - G2 Review (pre-acquisition)
"The automation reduced our manual churn management work significantly" - Capterra Review
"Integration with our existing billing system was straightforward" - ProductHunt Review

Common Concerns:

"Since the Paddle acquisition, feature development has slowed" - G2 Review
"Pricing became more expensive after integration with Paddle's platform" - Former customer review
"Limited customization options compared to standalone solutions" - G2 Review
"Customer support response times increased after the acquisition" - Trust review

Overall Ratings:

Historical G2: 4.3/5 stars (based on pre-acquisition reviews)
Current Paddle G2: 4.2/5 stars (includes Retain functionality)
User sentiment: Mixed due to acquisition transition

Sources:

G2 Paddle Reviews
Historical ProfitWell Retain reviews (pre-2022)
Last verified: 2025-01-02

ProfitWell Retain's Strengths and Gaps

ProfitWell Retain's Strengths:

Specialized Focus: Purpose-built for failed payment recovery and churn reduction
Automation: Reduces manual work in dunning and retention campaigns
Proven Results: Track record of reducing involuntary churn for subscription businesses
Analytics: Detailed insights into churn patterns and recovery performance
Integration: Works with existing subscription billing platforms
Experience: Years of specialization in retention and recovery

ProfitWell Retain's Gaps:

Trial Optimization: No tools for trial-to-paid conversion optimization
Payment Pre-Authorization: Doesn't prevent failed payments at trial signup
AI-Powered Testing: No AI-driven A/B testing for conversion optimization
Performance Pricing: Fixed transaction-based pricing regardless of trial conversion success
Acquisition Impact: Platform changes and pricing increases since Paddle acquisition
Trial-Specific Analytics: Limited insights focused specifically on trial performance

Sources:

Paddle Features
User reviews and feedback post-acquisition

When to Choose ProfitWell Retain vs 1Capture

Choose ProfitWell Retain (via Paddle) if you:

Have an existing subscription business with churn problems
Need to recover revenue from failed payments and involuntary churn
Want automated dunning management and retention campaigns
Are already using Paddle or considering their Merchant of Record services
Focus on post-signup retention rather than trial conversion
Have sufficient volume to justify transaction-based pricing

Choose 1Capture if you:

Want to multiply trial conversion rates immediately (3.7x average increase)
Need smart payment capture and validation at trial signup
Want AI-powered trial page optimization and testing
Prefer performance-based pricing (only pay when you convert trials)
Need results in days, not weeks or months
Want to prevent payment issues rather than recover from them
Focus on trial-to-paid conversion optimization

Migration Path: ProfitWell Retain → 1Capture (Complementary Use)

These platforms can work together in a comprehensive revenue optimization strategy:

Add 1Capture for front-end trial optimization and payment pre-authorization
Keep Retain for post-signup failed payment recovery and churn reduction
Optimize the full funnel: 1Capture maximizes trial conversions; Retain handles post-conversion retention
Monitor both metrics: Track trial conversion rates and post-signup churn reduction
Compound benefits: Better trial conversion + better retention = maximum revenue impact

This approach optimizes both trial conversion and customer retention for comprehensive revenue growth.

Internal links: /how-it-works, /pricing, /features/payment-capture

FAQs about ProfitWell Retain (Sourced)

What happened to ProfitWell Retain?

ProfitWell Retain was acquired by Paddle in 2022 and is now integrated into Paddle's platform as part of their retention and dunning management capabilities. Source: Paddle acquisition announcement and platform integration

What is ProfitWell Retain's pricing model now?

ProfitWell Retain is now part of Paddle's platform pricing, starting at 5% + $0.50 per transaction for basic retain features, with advanced capabilities available in higher tiers. Source: Paddle Pricing

Does ProfitWell Retain work with other billing platforms?

Since the Paddle acquisition, Retain primarily works within Paddle's ecosystem. For broader billing platform integration, separate dunning solutions may be needed. Source: Paddle platform documentation and user reports

How does ProfitWell Retain handle failed payments?

Retain uses automated retry campaigns, customer communication sequences, and intelligent timing to recover failed payments and reduce involuntary churn. Source: Paddle Retain Features

Does ProfitWell Retain optimize trial conversions?

ProfitWell Retain focuses on post-signup retention and failed payment recovery. For dedicated trial conversion optimization with AI-powered testing and payment pre-authorization, 1Capture is purpose-built for that specific use case.

Can I use both ProfitWell Retain and 1Capture together?

Yes, they complement each other well: 1Capture optimizes trial conversion and prevents payment issues upfront, while Retain handles post-signup retention and recovery. This creates a comprehensive revenue optimization strategy.

Ready to Increase Trial Conversions?

While ProfitWell Retain excels at post-signup retention and failed payment recovery, 1Capture is built specifically to multiply your trial-to-paid conversions before payment issues occur.

Ready to 3.7x your trial conversions? 5 min setup • No credit card • 3.7x avg revenue increase

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